Frequently Asked Questions

How do I purchase?

You can either add the watch you wish to purchase to your cart and proceed through the checkout- just note there will not be a payment option. I will then reach out through the details you have provided and create an invoice for you. The invoice will have payment details

Alternatively you can contact me on 0489 231 646 or through the facebook or Instagram links at the bottom of the page and i can walk you through the process.

What types of watches do you offer?

The Time Syndicate specialises in luxury pre-owned watches from brands such as Rolex, Cartier, Tudor, Omega, Audemars Piguet and more! We are not affiliated with any of these brands. 

How do you ensure the authenticity of your watches?

We conduct meticulous inspections of each watch to verify its authenticity. Our team of experts utilizes industry-standard practices and tools to assess the quality and originality of every timepiece before it is listed for sale. Most of our watches go through our watchmaker before being listed for sale for both authenticity and quality control. 

What is the condition of the pre-owned watches?

All watches in our collection are carefully evaluated and graded based on their condition. We prioritize offering timepieces that are in exceptional condition, ensuring that they meet our high standards for quality and performance.

Can I return a watch if I am not satisfied?

We do not offer a return/refund for a change of mind, but we do offer returns for items faulty or not as described. Please feel free to message me directly for as many detailed photos/videos as you wish before committing to purchase.

How can I contact customer service for further inquiries?

Customers can reach me through the contact form on our website or by emailing us directly. Alternatively you can click the links at the bottom of the page and reach us through facebook or instagram. We aim to respond to all inquiries within 24 to 48 hours, ensuring that you receive the assistance you need.

What payment methods do you accept?

We accept Electronic Funds Transfers only. Upon purchasing, we will issue you a GST invoice which will have BSB and Account numbers for transfer. Unfortunately credit card payments hold too much risk. 

Do you offer international shipping?

Yes, we provide international shipping options for our customers. Shipping costs and delivery times may vary based on the destination, and we strive to ensure that your watch arrives safely and promptly.

Do your prices include GST and Postage? 

Yes, all our prices are inclusive of GST and shipping Australia Wide through FedEx Overnight express shipping. 

Do you accept trades? 

Yes, we do consider trades. Please reach out and we can discuss your timepiece. 

Can I view the watch in person? 

We are located in Hobart, Tasmania. Viewings can be arranged by appointment. Please contact to discuss.